We apologize if the rules seem strict, but we are a huge advocate of respect and trust. These policies help our clients respect us and we respect them in return. We have had a record of 0 complaints since the business started 4 years ago.
**** Please ignore the cancellation and payment polices if you are a business, corporation, hospital, recovery center, or non – profit, we make special accommodations for you when it comes to payments, cancellations, and booking requirements. Call for details.
**** Guests are highly encouraged to show up at least 10 minutes prior to their appointment time to fill out necessary forms, these forms will still be required to be fill out at time of arrival which could cut into your session time. ***
Same Day appointments:
Same day appointments are usually for members only, however if you are a non-member and would like to book same day we have an additional convenience fee charge of $25. This does not include the 20% service fee, they are separate fees set in place for our therapists.
Cancellation Policies when visiting us at our locations:
Mandatory 24 hour cancellation notice to receive full credit towards another appointment.
If you fail to arrive for your appointment or cancel your appointment within the window allowed you forfeit your service and there will be no refunds for the service or for the 20% service fee. If you are redeeming a groupon, living social or any other discounted rated promotion you may not use your coupon for another appointment unless you pay the $50 re-booking fee and an additional 20% service fee will then also be charged for your new appointment.
All payments need to be paid in full at time of booking your appointments over the phone with us.
If for any reason you need to cancel the appointment we require a 24 hour notice to receive a full credit or refund. If you cancel anytime after that you will be charged for the full amount of the service including the 20% service fee that goes directly to the therapist.
Our bodywork therapists are very highly trained and educated individuals. If the company is running a discount for services it does not mean that the therapists are doing any less work on that client. With that being said we do charge an additional 20% service fee on the original cost of the service that goes directly to the therapist. After your massage you may also decide to leave them even more on top of that.
If you are redeeming a Groupon, Living Social or any of the other sites that you may have found us on, Please note: When you book your appointment over the phone with us a 20% service fee on the original cost of the service will be charged to you over the phone. This 20% service fee goes directly to the therapist. After your session you may also decide to leave them even more on top of that. ( Same cancellation polices apply ). (remember the company discounts the prices but the therapist does not discount their work.
World Fusion Wellness provides strictly therapeutic, non-sexual holistic bodywork treatments. The session will be terminated upon any illicit or sexually suggestive remarks or advances. You will be charged full price of treatment and a refund will not be issued, we do file a compliant with the local police department and have been successful at getting sex offender convictions, so please think twice.
World Fusion Wellness therapeutic bodywork treatments and spa treatments are available to clients of any age. Children ages 16 and under must have a parent or guardian present.
Right to Refuse:
World Fusion Wellness therapists reserve the right to refuse potential clients for any reason. We keep our environment positive and light for our clients and our therapists. We understand you might not be in a good mood, or had a bad day, but please do not take it out on our staff or people around you in general. We are here to help you relax and be at your best.
A bodywork therapist may gather information from you during the scheduling process and this is considered to be verbal consent. When the therapist begins the scheduled session, the client will also be required to fill out a medical history form for your protection and ours.